These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with Marketi Ai Pvt Ltd (“us”, “we”, or “our”) and your use of the website, https://marketiai.com (“the Site”). By accessing or using the Site, you agree to be bound by these Terms and Conditions.

1. Use of the Site

By using our Site, you agree to comply with all applicable laws and regulations and are responsible for ensuring that your use of the Site does not violate any laws. We reserve the right to refuse access or use of the Site at our sole discretion.

2. Intellectual Property

The content, layout, design, data, databases, graphics, and logos on the Site are owned by or licensed to Marketi Ai Pvt Ltd and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from this Site without prior written consent from us.

3. Services Provided

Marketi Ai Pvt Ltd offers a wide range of IT services, including but not limited to:

• Web Development: Custom web development, including frontend and backend development using modern technologies such as HTML, CSS, JavaScript, PHP, and Laravel.
• Software Development: Custom software solutions tailored to meet your business needs, including desktop applications and enterprise software.
• Mobile App Development: Native and hybrid mobile app development for iOS and Android platforms.
• E-commerce Solutions: Development and optimization of e-commerce platforms, including Shopify and WooCommerce.
• Digital Marketing Services: SEO, PPC, Social Media Marketing, Content Marketing, and online advertising strategies to help businesses grow their online presence.
• IT Consulting: Offering strategic IT advice and solutions to improve business operations.
• Cloud Solutions: Cloud infrastructure setup, management, and services for better scalability and flexibility.

We may, from time to time, update, modify, or discontinue our services or the features of the Site. We will make reasonable efforts to notify users of such changes.

4. Payment Terms

• Advance Payment: A portion of the payment for services may be requested in advance (also known as a token or deposit) to secure the services.
• Refund Policy
  • Token Amount: The token or advance payment made to secure our services is non-refundable. Once the token amount has been paid, it is considered as a commitment for the services to be rendered.
  • Service Cancellation: If you decide to cancel the services after the token has been paid, the token amount will not be refunded, regardless of the status of the work.
  • Refunds for Completed Work: In case of completed services or deliverables provided, no refund will be issued. If the work is in progress, any remaining balance due must be paid before project completion, and no refund will be given for the token amount.
• Final Payment: Final payment will be due upon completion of the services or as otherwise specified in the agreement between you and Marketi Ai Pvt Ltd.
• Late Payment: Payments that are not made by the due date may incur late fees as outlined in your agreement with Marketi Ai Pvt Ltd.

5. User Responsibilities

You agree to:

• Provide accurate, up-to-date, and complete information when engaging with us.
• Not use the Site or services for any illegal activities or to violate any local, state, or international laws.
• Not disrupt, damage, or interfere with the Site or services.
• Ensure that all content you provide (including files, data, or designs) does not infringe any intellectual property or violate any laws.

6. Confidentiality

Both parties agree to keep confidential all proprietary information shared during the course of the services. This includes, but is not limited to, business plans, client information, software code, and trade secrets. Both parties will ensure that confidential information is used solely for the purpose of fulfilling contractual obligations.

7. Limitation of Liability

In no event shall Marketi Ai Pvt Ltd, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or services provided.

8. Privacy Policy

Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data. By using our services, you consent to our collection and use of your personal data in accordance with our Privacy Policy.

9. Termination

We may terminate or suspend your access to the Site or services at any time, without notice, if we believe you have violated these Terms and Conditions or if you fail to fulfill payment obligations. Upon termination, you must cease all use of our services and the Site.

10. Modifications to Terms

Marketi Ai Pvt Ltd reserves the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last Updated” date. It is your responsibility to review these Terms regularly.

11. Governing Law

These Terms and Conditions shall be governed by the laws of Pakistan, and any disputes arising from or related to the use of the Site shall be resolved in the courts located in Multan, Pakistan.

12. Indemnification

You agree to indemnify and hold harmless Marketi Ai Pvt Ltd, its officers, employees, agents, and contractors from any and all claims, liabilities, damages, losses, and expenses arising out of your use of the Site or services or your violation of these Terms and Conditions.

13. Force Majeure

We will not be held liable for any failure or delay in providing services due to causes beyond our reasonable control, including but not limited to natural disasters, war, strikes, or government actions.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at: marketiai.com@marketiai.com